Privacy Policy
Effective Date: 18.11.2024
At Sina Sibler Art, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services. By using our website and purchasing from us, you consent to the practices described in this policy.
1. Information We Collect
When you place an order on our website, we collect the following personal information:
· Personal Identifiers:
Name (for both billing and shipping purposes).
· Contact Information:
Email address (for order confirmation, shipping updates, and customer service communications).
Phone number (optional, used for shipping or customer service inquiries).
· Shipping Information:
Shipping address (street address, city, postal code, country) for delivery of your products.
· Payment Information:
We do not store your payment card details. Payment is processed securely through third-party payment processors such as PayPal and Stripe.
· Order Details:
Information regarding the products you purchase, transaction amounts, and delivery preferences.
2. How We Collect Your Information
We collect your personal information through the order form when you place an order on our website. If you choose to sign up for our email list, we will collect your email address to provide you with updates about new artwork for sale, art exhibitions, or events.
3. How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and fulfill your order, including payment processing and shipping.
Communication: To notify you of order updates, shipping information, and for customer service inquiries.
Customer Support: To resolve any issues with your orders or services.
Marketing (with Consent): If you subscribe to our email list, we will use your email address to send updates about new artwork, exhibitions, or events. You can unsubscribe at any time.
Under the General Data Protection Regulation (GDPR), we process personal data based on:
Performance of a contract: To fulfill orders and provide services.
Consent: For marketing communications (optional).
Legitimate interests: To improve services and website functionality.
Legal obligations: To comply with applicable laws.
4. Sharing Your Information
We share your personal information only with trusted third-party service providers for the following purposes:
· Payment Processors: PayPal and Stripe securely handle payments. They operate under their own privacy policies:
PayPal Privacy Policy
Stripe Privacy Policy
· Shipping Providers: Your name, shipping address, and contact details are shared with delivery services (e.g., NZ Post, courier companies) to fulfill your order.
We do not sell, rent, or lease your personal information to third parties.
5. International Data Transfers
As a New Zealand-based business, we may transfer and store your personal data outside the European Union (EU). When transferring data, we ensure that it is protected by safeguards that comply with GDPR requirements, such as using secure servers and agreements with third-party providers.
6. Your Rights Under GDPR
If you are an EU resident, you have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of data when no longer needed or upon withdrawal of consent.
Restriction: Limit how your data is processed in certain cases.
Portability: Request data in a structured, machine-readable format.
Objection: Object to data processing for direct marketing or legitimate interests.
Withdraw Consent: Withdraw consent at any time for processing based on consent.
To exercise these rights, contact us at sinasiblerart@gmail.com. We will respond within one month, as required under GDPR.
7. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, track website usage, and enhance functionality. By using our website, you consent to the use of cookies. You can adjust your browser settings to refuse cookies, though this may limit certain functionalities.
8. Data Security
We implement industry-standard measures to protect your personal data during transmission and storage. While we strive for absolute security, no online method is entirely secure.
9. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. You can request data deletion by contacting us at sinasiblerart@gmail.com.
10. Your Rights (New Zealand)
As a New Zealand-based business, we adhere to the Privacy Act 2020, giving you the right to:
Access your personal information.
Request corrections to inaccurate or incomplete data.
Request data deletion.
For more details, visit the Office of the Privacy Commissioner.
11. Children's Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not submit any personal information to us.
For EU residents, we do not knowingly collect data from anyone under the age of 16 without explicit parental consent, in accordance with the General Data Protection Regulation (GDPR).
If we become aware that we have inadvertently collected personal data from a child without proper consent, we will delete the information promptly. If you believe that a child has provided us with personal data, please contact us at sinasiblerart@gmail.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices or legal obligations. Updates will be posted on this page with a new effective date.
13. Contact Us
If you have questions about this policy or how we handle your information, contact us at:
Email: sinasiblerart@gmail.com